Mercedes-Benz Maintenance Service

At Mercedes-Benz, we understand the importance of a safe and comfortable journey to drivers. That is why we offer Maintenance Service Plan to keep your vehicle at optimum condition.

Maintenance service includes “Service A” and “Service B”. Please follow the service indicator light to conduct service session once every 12 months or for every 12,000 kilometres¹ travelled to ensure the best care for your Mercedes in the most efficient manner.

¹Whichever comes first

Service A

Checklist: 40 items²

Service scope includes:

Cabin (hardware and electronic system)

Check function of control units with Mercedes-Benz XENTRY Diagnostic
Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
Check horn
Check indicator lamps in instrument cluster
Check interior illumination
Reset service indicator in instrument cluster
Replace A/C combination / interior compartment dust filter (if applicable)
Replace A/C dust filter in engine compartment (if applicable)
Check battery for KEYLESS-GO Key (if applicable, excluded parts)
Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
Check charging cable for mechanical damage (if applicable)
Check charging socket for mechanical damage (if applicable)
Check starter (if applicable)
Clean seal on Vario roof (if applicable)
Apply lubricant to seal on Vario roof (if applicable)
Vario roof: Clean weather seal (if applicable)
Vario roof: apply lubricant (if applicable)

Wheels and Brake

Check tyre condition
Check wheels for damage
Check wheels for crack formation
Correct tyre inflation pressure
Test brake on test stand
Test parking brake on test stand
Check thickness of front and rear brake pads

Trunk

Check trunk lighting
Check expiry date of TIREFIT tire repair kit (if applicable)
Check spare tire pressure (if applicable)
Correct spare tire pressure (if applicable)
Check expiry date of first aid kit

Engine Compartment

Change engine oil and filter
Check engine compartment air flap (if applicable)

Fluid Level

Check brake fluid level
Fill in brake fluid (if applicable, excluded parts)
Replace windshield washer system fluid
Check AdBlue level (applicable to diesel model only)
Fill in AdBlue (if applicable, excluded parts)

Battery

Check battery condition
Check Starter battery condition (if applicable)
Check Backup battery condition (if applicable)

Exterior (lighting and hardware)

Check exterior lights for proper operation

Service duration: Same-day vehicle return³

Online booking

²Certain inspection items only applicable to selected models
³If no repair is required

Service B

Checklist: 70 items²

Service scope includes:

Cabin (hardware and electronic system)

Check function of control units with Mercedes-Benz XENTRY Diagnostic
Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
Check horn
Check indicator lamps in instrument cluster
Check interior illumination
Check windshield wiper system
Check windshield washer system
Check headlamp cleaning system (if applicable)
Reset service indicator in instrument cluster
Replace A/C combination / interior compartment dust filter (if applicable)
Replace A/C dust filter in engine compartment (if applicable)
Check battery for KEYLESS-GO Key (if applicable, excluded parts)
Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
Check seat belts for external damages
Check seat belt buckles for external damages
Check charging cable for mechanical damage (if applicable)
Check charging socket for mechanical damage (if applicable)
Check starter (if applicable)
Clean seal on Vario roof (if applicable)
Apply lubricant to seal on Vario roof (if applicable)
Vario roof: Clean weather seal (if applicable)
Vario roof: apply lubricant (if applicable)

Wheels and Brake

Check tyre condition
Check wheels for damage
Check wheels for crack formation
Correct tyre inflation pressure
Test brake on test stand　
Test parking brake on test stand
Check thickness of front and rear brake pads
Remove & install wheels for thickness check of front and rear brake discs

Trunk

Check trunk lighting
Check expiry date of TIREFIT tire repair kit (if applicable)
Check spare tire pressure (if applicable)
Correct spare tire pressure (if applicable)
Check expiry date of first aid kit

Engine Compartment

Change engine oil and filter
Check all visible parts for damage
Check all visible parts for leaks
Check visible area of poly-V belt for wear
Clean water drain in air duct (if applicable)
Clean water drain in water duct (if applicable)
Check engine compartment air flap (if applicable)

Fluid Level

Check engine coolant level
Fill in engine coolant level (if applicable, excluded parts)
Check brake fluid level
Fill in brake fluid (if applicable, excluded parts)
Replace windshield washer system fluid
Check power steering fluid level
Fill in power steering fluid (if applicable, excluded parts)
Check AdBlue level (applicable to diesel model only)
Fill in AdBlue (if applicable, excluded parts)
Check active body control fluid level (applicable with this equipment)
Fill in active body control fluid (if applicable, excluded parts)

Battery

Check battery condition
Check Starter battery condition (if applicable)
Check Backup battery condition (if applicable)

Exterior (lighting and hardware)

Check wiper blades condition
Check headlamp range adjustment system (excluding Xenon headlamp)
Check the adjustment of headlamps (if applicable)
Correct the adjustment of headlamps (if applicable)
Check exterior lights for proper operation

Vehicle Underchassis and Suspension System

Check all visible parts for leaks
Check all visible parts for damage
Check condition of flexible coupling
Check play of front axle ball joints
Check front axle rubber boots condition
Check play of track rods
Check play of drag link linkage
Check track rods rubber boots condition
Check condition of suspension struts / shock absorbers and springs

Service duration: Same-day vehicle return³

Online booking

²Certain inspection items only applicable to selected models
³If no repair is required

Maintenance Service Package Offer

Purchase a maintenance service package for two or more years to enjoy 15% discount and other exclusive offers!

Two-year service package

Service scope:

Service A x 1 session
Service B x 1 session

Special offer:

Get 10% discount upon purchase

Exclusive offers:

Complimentary flat tyre repair service
50% off on car beauty service package (Unique Car Spa)
20% off on any repair services* (for car aged 49 months or above)
10% off on any tyre purchase
10% off on towing service
15% off on 3rd to 4th year service package
20% off on 3rd to 5th year service package

*Excludes post-accident repairs

Online booking

Three-year service package

Service scope:

Package 1:
- Service A x 2 sessions
- Service B x 1 session
Package 2
- Service A x 1 session
- Service B x 2 sessions

Special offer:

Get 15% discount upon purchase

Exclusive offers:

Complimentary flat tyre repair service
50% off on car beauty service package (Unique Car Spa)
10% off on any tyre purchase
10% off on towing service
10% off on any repair service*
20% off on any repair services* (for car aged 49 months or above)
20% off on 4th to 5th year service package
25% off on 4th to 6th year service package

*Excludes post-accident repairs

Online booking

Weekend Express Maintenance Service

We understand the importance of personal time, as such, our Weekend Express Service⁴ ensures that your vehicle is ready in 80 minutes³ so that you can spend the rest of your break on what you enjoy most.

Weekend Express Maintenance Service is available every Saturday, Sunday and Public Holiday at our Mercedes-Benz Authorised Service Centre.

Online booking

³If no repair is required
⁴Advance booking required

Top reasons for choosing Mercedes-Benz Maintenance Service

The Genuine XENTRY diagnostic system effectively diagnose your vehicle in depth
Professional technicians who are trained by Mercedes-Benz to service models from any year.
Mercedes-Benz GenuineParts guaranteed
Officially authorised maintenance helps ensure resale value